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Thank you for shopping with us! Please note that all sales are final, and we do not offer refunds or exchanges for any products purchased through our live stream personal shopping services. Once an order is placed and payment is received, it cannot be canceled, modified, or refunded. Due to the nature of our business, we are unable to accept returns or exchanges for any items purchased during our live streams. This includes, but is not limited to, clothing, accessories, electronics, and personal care products. Read our refund policy here